The following is my resume and several videos (above) that showcase my work in the field of funeral services, reflecting both degree in Human Ecology and degree in Mortuary Science as well as the celebrant training that is reflected in my certified celebrant designation.
Resume of
Nancy R Lohman, CCFE, LFD
386.451.2011 [email protected]
Professional Summary
Energetic, positive leader with 30 years of experience in cemetery and funeral home marketing and management. Recognized for exceeding expectations related to service, branding and community outreach. Recruited to hold various leadership positions in industry and community associations. Excellent communicator, facilitator and motivator.
- Multi-site Operations Management
- Training
- Best Practice Implementation
- Revenue Growth Improvement
- Strategic Planning and Operations Management
- Crisis Management
- Start-up, New Business and Market Development
- Project Planning and Management
- Regulatory Affairs
- Negotiations, Persuasion, Communications
Education
Bachelor of Arts in Human Ecology, The Ohio State University, 1982
Ohio State University Homecoming Queen, 1981
Associate Degree in Mortuary Science, St. Petersburg College, 1998
Certified Cemetery Funeral Executive (CCFE)
Certified Celebrant
Licensed Funeral Director, Florida, 1998 to current
Employment Experience
Director of Corporate Development
StoneMor Partners, Ormond Beach, FL 2012-current
- Acquisition development with independent funeral and cemetery operations
- Continued involvement in local community to maintain local customer satisfaction
- Immediate impact on acquisition negotiations through established personal relationships and personal testimony of transition success
Co-Owner, Chief Operating Office
Lohman Family Properties, Ormond Beach, FL 1998– 2012
Successfully managed the operations of multi-site cemetery and funeral home combination operation with over 1800 funeral and interment services as co-owner with husband, son and brother-in-law.
- Effectively opened several new funeral home locations in area markets within the Volusia and Flagler counties.
- Implemented systems for high level, consistent service standards.
- Successfully transitioned five cemetery and funeral homes within a single campus from state receivership to businesses with exemplary reputations in our community.
Marketing Manager
Eastman Kodak Company, Atlanta, GA 1987 – 1997
Provided training and marketing support for government markets sales representatives across Southeast U.S. as Gov’t Marketing Specialist
- Developed marketing plans, including public relations and advertising
- Established bid procurement protocols for successful government market sales.
- Initially established career in copy products, maintaining a record of achieving budget every year. Achieved 21 club (210% of quota) one year.
- Promoted to District Sales Management and achieved top 5% in U.S. resulting in inventive trip to 1996 Olympic Games prior to promotion into Gov’t Markets.
Professional Association Experience
President - International Cemetery, Cremation and Funeral Association (ICCFA) 2013 – 2014
- Established ICCFA – NHPCA Hospice Initiative Committee
- Established a formal relationship and foundation with ALPAR; the Latin American funeral and cemetery association; the equivalent/sister organization to ICCFA.
Leadership positions held include:
- Member, ICCFA Board of Directors
- VP – Membership and Education, four years
- Program Chair, Annual ICCFA Convention & Exposition
- Program Chair, ICCFA Fall Management Conference/Management Symposium
- Chair and Member, Strategic Planning Committee
- Dean, ICCFA University
- Professor, ICCFA University
- President, SCCFA (Southern Cemetery, Cremation and Funeral Association)
Other industry experience:
- Speaker at numerous national, regional, and state industry conventions and meetings
Community Service Involvement
- Capital Campaign Chair, Halifax Humane Society
- Board Member, Living Gifts Foundation, Council on Aging
- Board Member, FL Hospital Advisory Board
- Past President, Ormond Beach Chamber of Commerce
- Past President, Ormond Beach Historical Society